tati89 is committed to promoting safe, sustainable, and enjoyable gaming. We provide a comprehensive suite of tools to help you stay in control, recognize warning signs, and access support when you need it. Gambling should be entertainment, not a solution to financial problems.
If you feel your gambling is out of control, or if you're gambling beyond your financial means, please reach out to our 24/7 support team immediately. Self-exclusion can be activated instantly, and we're here to support you without judgment. Contact us via live chat or email [email protected] — you don't have to face this alone.
All tati89 members have free access to the following self-management tools directly from their account dashboard. These tools are designed to help you set boundaries and maintain healthy gaming habits.
Set daily, weekly, or monthly deposit limits to control how much you can add to your account. Once a limit is reached, no further deposits will be accepted until the period resets.
Activate via Account DashboardReceive an on-screen reminder after a set period of continuous play. This helps you keep track of how long you've been playing and encourages regular breaks.
Configure in SettingsTake a break for 24 hours, 7 days, or 30 days. During this period, your account will be temporarily suspended and you will not be able to log in or place bets.
Request via SupportPermanently close your account for a minimum period of six months. Self-exclusion is irreversible for the entire cooling-off period and prevents you from opening new accounts.
Contact Support NowSet a maximum loss threshold per day, week, or month. Once the limit is reached, you will be prevented from placing further bets until the period resets.
Set via Account SettingsEnable pop-up notifications that display your current session duration and net win/loss. This real-time feedback helps you make informed decisions about continuing play.
Enable in PreferencesProblem gambling can affect anyone. It often develops gradually, and the signs may not be immediately obvious. If you recognize any of the following patterns in your own behavior, or in someone you care about, it's time to seek help.
Problem gambling — sometimes referred to as gambling addiction or compulsive gambling — is a behavioral condition characterized by an inability to control gambling behavior despite harmful consequences. It is officially recognized by mental health professionals as a disorder requiring clinical intervention.
Problem gambling affects not only the individual but also their family, friends, and colleagues. It can lead to financial hardship, relationship breakdown, poor work performance, and severe mental health consequences including anxiety, depression, and in extreme cases, suicidal ideation.
The risk of developing problem gambling is influenced by multiple factors including genetic predisposition, psychological vulnerabilities, social environment, and the type and frequency of gambling activity. Early intervention significantly improves outcomes, which is why tati89 encourages all members to self-monitor their behavior and seek help at the first sign of concern.
tati89 partners with and recommends the following independent organizations that specialize in problem gambling counseling, treatment, and support. All services listed are confidential and many offer 24-hour assistance.
Free, confidential counseling service available 24/7 for mental health and addiction concerns. Operated by the Indonesian Ministry of Health. Calls are answered in Bahasa Indonesia.
Leading provider of information, advice, and support for anyone affected by problem gambling. Offers live chat, email support, and an extensive library of self-help resources in English.
A fellowship of men and women who share experience, strength, and hope to solve their common problem and help others recover from gambling addiction. GA meetings operate internationally, including in Jakarta, Surabaya, and Bali.
Provides free, confidential support and treatment for anyone experiencing gambling harm. Offers online chat, telephone support, and referral to local treatment services. Resources available in English.
tati89 strictly prohibits anyone under the age of 21 years from registering an account, placing bets, or playing any games on the Platform. This age restriction is in accordance with our international licensing obligations and Indonesian legal standards.
All members are required to complete mandatory Know Your Customer (KYC) verification before their first withdrawal is processed. This verification process confirms your identity, age, and residential address using government-issued documentation such as a national identity card (KTP), passport, or driving licence.
If tati89 discovers that an account has been opened by someone under 21, or that an adult has allowed a minor to use their account, we will immediately suspend the account, void all transactions, and report the matter to the relevant authorities where required. Any funds deposited by or on behalf of a minor will be confiscated and not returned.
Parents and Guardians: We encourage you to use internet filtering software and parental control tools to prevent minors in your household from accessing online gambling sites. If you believe a minor has accessed tati89, please contact our support team immediately at [email protected].
tati89 takes responsible gaming seriously. We invest in staff training, platform design, and partnerships with independent organizations to ensure that every member has the information and tools they need to gamble safely. We will never profit from problem gambling, and we actively encourage members to seek help at the earliest sign of concern.
Our support team is available 24/7 to discuss responsible gaming tools, answer questions, or assist with self-exclusion requests. You can also explore our FAQ or review our full Terms & Conditions.